FAQ

Frequently Asked Questions

FREQUENTLY ASKED
QUESTIONS

ALL ABOOUT EFFECT OF KIKILASH
To obtain the best results, we recommend that our customers use the fine brush with a small amount of serum and apply it once a day to the upper line of the eyelash. Before using Kikilash, make sure there are no traces of make-up remaining and that your eyes are completely dry.
EXTRACT OF CACUMEN PLATYCLADI: This is used, especially in Asia, to encourage hair growth, because it helps the hair follicles in the scalp to grow.
EXTRACT OF FOLIUM ISATIDIS: The high concentration of aminoacids and polysaccharides takes care of boosting the fibres in the hair cuticle and thus, it nurtures the growth of the lashes twice as much.
BLACK CUMIN: This is used to regenerate the cells of the skin to prevent irritations and lesions.
EXTRACT OF NIGELLA SATIVA: Plant extract from ginger, lavender, medlar and aloe vera, nourishing the lashes with antioxidants, cures and emollients.
GROUND CORAL: Thanks to its wealth of minerals, ground coral fosters the growth of the lashes. Likewise, it is used to rejuvenate the skin.
Purified water, fructus chebulae, extract from the root of polygonum multiflorum.
Yes, and especially when starting to use it, it is important to use it frequently to get the best results.
You have to be patient to see the results of Kikilash on your eyelashes. Very often, the first results appear after a few weeks of using the product every day. For this reason, it is very important to use Kikilash as part of your beauty routine, so that the natural active agents can take the best possible care of your lashes, and thus stimulate their roots. About three months afterwards, you can reduce the frequency of use to 3-4 times a week.
You can use Kikilash either in the morning, before putting your make-up on, or at night before going to bed. In any case, we recommend applying Kikilash at night, preferably a couple of hours before going to bed. The main advantage of using it at that time is that the serum can act for longer and thus have a greater effect.
About four weeks after starting to use it, you may start to notice the effects, although this period may vary from one person to another.
No. The lashes will return to their initial state about two weeks after you stop using Kikilash.
To avoid possible side-effects, the serum should not be used more than once a day.
Yes, using it at the same time as coloured eyelashes or extensions has no effect on the action of Kikilash.
Part of the serum might get into your eyes and cause annoying irritation.
Kikilash also works miracles with eyebrows. And you can achieve this without much effort. At night, before going to bed, apply the serum to your eyebrows.
Yes, Kikilash is also suitable for people who use contact lenses. Nevertheless, we recommend not putting in your contact lenses straight after using Kikilash, just as you should avoid direct contact with the eyes.
Kikilash eyelash serum stimulates the lashes in depth, causing a long lasting change.
GENERAL QUESTIONS
No. Our eyelash growth serum has not been tested on animals. Testing cosmetic products on animals is forbidden under European law.
Yes, we ship Kikilash all over Europe.
If you have any queries, you can use our contact form. We will contact you as soon as possible.
If you wish to cancel or change your order, you can contact us by email at info@kikilash.com and we will be delighted to help.
We do not recommend using our eyelash serum during pregnancy or while breastfeeding. If you have any more questions about this, we recommend asking your doctor.
If you wish to return the product, you can contact us by mail or telephone and we will be delighted to help.
Shipping may take from 2-4 working days.
We offer standard shipping.
The results of Kikilash depend on different factors: proper and regular use, as well as the person themselves. To obtain the best results, you should use our serum every evening and apply it to the upper line of the eyelashes. On this point, the frequency is just as important as proper use of the product. Otherwise, the desired effects might not be obtained. In addition, the effect also depends on the type of eyelashes each person has. The smaller the eyelashes, the greater the effect that is obtained. Kiki Cosmetics guarantees that the active agents in Kikilash have been consciously chosen for every single person to achieve that "wow" factor.
An order could be interrupted for different reasons. Please contact us so we can check your particular case.